At Oad St, we're all about Making Things Better. Whether that’s serving the silkiest flat white, offering the warmest welcome, we believe fiercely that hospitality is a proper job. So whether you're with us for a year or a lifetime, we'll look after you.
What do we ask in return? That you bring your whole self to work. That you care deeply about the job you do and the influence you have on someone's experience in our restaurant. Whether you're a boss barista, an incredible chef or a front of house superstar, we're ready for you to bring your best.
We recruit on shared values. Experience is great, and it tells part of the story, but if you share our values - honesty, authenticity, empathy and determination - then we're cooking on gas. If you can top that off by also wanting to have a long-term positive impact on the world around us, then we've struck gold.
If it sounds like we might be a bit of you, then why not see who we're looking for right now?
Please email your CV employment@oadstreet.com & we will be in contact if you are successful.
Over 17s only
Restaurant Supervisor
Hours: Full-time hours worked over four or five days, including one weekend day
Reports to: Restaurant Manager
About the role
We are looking for an experienced and confident Restaurant Supervisor to join our busy, family-run brunch restaurant.
This is a hands-on role for someone who enjoys leading from the floor, supporting their team and creating a warm, efficient experience for every customer. You will assist the Restaurant Manager with the day-to-day running of the restaurant and take responsibility for shifts when required.
Our weekends are our busiest time, so weekend availability is essential.
Key responsibilities
Leading the front-of-house team during busy brunch services
Completing opening and closing procedures
Running pre-service briefings and allocating team members to their sections
Keeping service organised, friendly and efficient
Managing bookings, walk-ins, waiting lists and table flow
Monitoring kitchen waiting times and keeping customers informed
Supporting both table service and QR ordering
Handling customer queries and complaints calmly and professionally
Ensuring allergies and dietary requirements are communicated correctly
Training, supporting and motivating team members
Maintaining high standards of presentation, cleanliness and hygiene
Completing cashing-up and end-of-day checks
Monitoring stock and assisting with deliveries and stock rotation
Carrying out regular restaurant and toilet checks
Supporting the Restaurant Manager with team performance and daily operational tasks
Ensuring health and safety, food hygiene and company procedures are followed
Working closely with the kitchen, barista and management teams
About you
You will be:
Experienced in a supervisory or senior front-of-house hospitality role
Confident leading a team in a busy restaurant or café
Friendly, approachable and comfortable speaking with customers
Calm and organised during busy services
Reliable, punctual and able to take responsibility
Confident handling customer complaints and resolving problems
Knowledgeable about food allergies and dietary requirements
Comfortable using till, booking and QR-ordering systems
Available to work one weekend day each week
Able to open and close the restaurant when required
Barista experience would be helpful but is not essential.
What we offer
Competitive salary, dependent on experience
A share of team tips
Full-time hours across four or five days
Daytime working hours
Full training and ongoing support
The opportunity to develop within a growing, family-run business
A friendly and supportive working environment